- WHAT IS YOUR LIPSTICK MADE OF?
Our Lipstick is made of a unique blend of natural ingredients and then loaded with pigment to give you kick-ass colors. Each lipstick is enriched with shea butter, avocado oil, coconut oil and vitamin E for maximum moisture.
- I GOT MY ORDER AND I’M NOT HAPPY WITH IT? WHAT'S NEXT?
Please send an email to firstname.lastname@example.org with your order number and the items you are not satisfied with and we will do our best to right our wrongs by offering an exchange for a more suitable shade. However, we recommend that you please review our return policy for specifics as we do not offer refunds and you must notify us within 7 days.
- WHERE IS YOUR STORE LOCATED? I’D LIKE TO TRY THE COLORS ON FIRST.
- Our store is located in downtown Detroit at 1435 Farmer Street, right behind the Shinola hotel in Parker's Alley. We have try-on stations and professional makeup artists to assist your needs! Please be certain to connect with us via Twitter, Tumblr and Facebook for the latest events and specials here at The Lip Bar.
- DO YOU OFFER FREE SAMPLES?
- Regrettably, at this time we do not offer samples. However, if you need help with your selection, Lip Shots can be used as a guide to find the shade for you. If this doesn’t help, send any inquiries to email@example.com and we’ll be able to provide a little more color on the situation.
- WHEN WILL I RECEIVE MY ORDER?
- Orders are normally processed within 1-2 business days of receipt. They will arrive to you within 5-7 days of order processing. To track your order, Please log in to your account here. For more detail on our shipping practices, please view our shipping policy here.
- DO YOU SHIP INTERNATIONALLY?
- We do ship internationally for a flat rate of $9.00. Simply make this selection at checkout.
- ONE OF MY FAVORITE COLORS IS NOT AVAILABLE ANYMORE FOR IT WAS IN A SEASONAL COLLECTION. IS THERE ANY WAY TO REPURCHASE THE LIPSTICK?
- The Lip Bar’s handcrafted lipsticks are seasonally based on the latest fashion trends. Twice a year we will release a new collection that will be inspired by the current climate of fashion. At the end of each season, we will have a “Last Call” and once these products are sold out, we will not offer them anymore. If the demand is high for a certain hue, we may consider bringing it back in a future collection. So don’t be afraid to tell us what you love.
- I PLACED AN ORDER AND NOW THE PRODUCT IS ON SALE. CAN I GET A REFUND FOR THE DIFFERENCE?
- Because our prices are so affordably priced, we do not do sales that often and they are always a for a very limited time and only for that time. WE DO NOT OFFER PRICE ADJUSTMENTS UNDER ANY CIRCUMSTANCES. To help you determine how to take advantage of sales, please follow our social media channels for updates and keep in mind that we generally have a sale for Christmas, Black Friday and our company Anniversary.